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Customer Experience

14 Jul The Customer Experience (CX) and Customer Centricity – vital components for Companies Today.

Posted at 14:35h in Sales and Marketing Tips by Jamie Allan 0 Comments
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CX strategy starts at the top with a vision from the CEO/MD leading the company toward becoming a Customer Centric organisation with everyone knowing what their role is when interacting with the customer at all touch points. These touch points include everything from when they...

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